Patient Guide

How to work with our practice


Portal communications, billing, appointments, refills, and the policies that keep care running smoothly.

Hello, Welcome

Dear Valued patient,

To provide you a streamlined, easy and effective communication experience with our practice, please read and follow the following instructions:

Billing

Billing Questions

Send us your billing question here:

Ready to pay your statement?

Getting Started

Your patient guide checklist

Policies, portal, appointments, refills, and reminders in one place.

  • Appointment calendar

    Step 3: Make, Change or Cancel Your Appointment

    If you are a new patient, pre-register in the patient portal, and request an appointment. If you are an established patient, log in to your account and send your request. To change or cancel your appointment, please do it no later than 48 hrs prior to the appointment date and time.

  • Prescription medication bottles

    How to Refill Your Medications

    Fast options to refill your medications:

    • Request a refill through the patient portal
    • Ask your pharmacy to send an ePrescription request for your physician/provider
    • Ask your pharmacy to fax a refill request to (888) 814-0930

    Please do not call for a refill. Plan asking for a refill one week in advance.

  • Patient checking in at the clinic

    Important Reminders

    • Please be in the office at least 15-30 minutes before the scheduled appointment time
    • Have your valid ID, Insurance(s) cards, and payment method ready
    • To change or cancel your appointment, contact us at least 48 hrs in advance.

No Show Fee

Please be aware!

When our office books your appointment, we are setting aside a dedicated time slot just for you. We only ask that if you must reschedule your appointment, that you please provide us with at least 48 hours notice. This courtesy makes it possible to give your reserved time slot to another patient who would be more than happy to accept.

There is a charge of $50.00 per no show or late cancellation appointment.

You can reschedule or cancel your appointment using the PATIENT PORTAL or if you don't have access to the patient portal yet, by sending us a message, please.

Insurances and Billing Info

Dear valued patient

Effective 10/1/21, all the billing questions and matters will be handled by Steadfast Practice Solutions.

To prevent any conflict on billing claims and balance due statements, it is the patient responsibility to make sure that her/his physician or practice is in the network of her/his insurance, otherwise, the patient will be a self-pay.

We highly recommend calling your insurance and ask if the physician/practice that you plan to see is in your network, before asking for an appointment, unless if you are a self-pay patient.

The Auria Medical Clinics, LLC accepts Medicare, Medicaid (Dr. Araghi, only), and major private payers including United health, BCBS, Aetna, Humana, etc. The practice NPI is (152) 843-3455. The practice is a multi-specialty clinic, including internal Medicine, Pulmonary, Sleep and Obesity Medicine. Dr. Zafar is a board certified specialist in internal medicine. Dr. Araghi is board-certified specialists in internal medicine and sub-specialist in Pulmonary, Sleep, and Critical Care and Obesity Medicine.

Thank you. AMC Admin.

Insurance card and medical billing paperwork

Need help

Ask the front desk

Our Suwanee team can walk you through portal access, billing, and appointment questions.